Automation in Banking Hexanika Think Beyond Data

RPA in Banking: Use Cases, Benefits, Opportunities & More RPA technology can be used for effortlessly handling the process (and exceptions as well!) with clearly defined rules. An excellent example of this is global banks using robots in their account opening process to extract information from input forms and subsequently feeding it into different host […]

Restaurant Chatbot Use Cases and Examples

How to Use a Restaurant Chatbot to Engage With Customers Embracing platforms like messenger bots or WhatsApp can be particularly advantageous, given the substantial user base these platforms command, such as WhatsApp’s 2.7 billion active users. Rather than limiting chatbots to restaurant websites, consider deploying them across various messaging apps and mobile applications. To secure […]

Complete Guide to Natural Language Processing NLP with Practical Examples

Natural Language Processing NLP A Complete Guide Stop words are words that you want to ignore, so you filter them out of your text when you’re processing it. Very common words like ‘in’, ‘is’, and ‘an’ are often used as stop words since they don’t add a lot of meaning to a text in and […]

Travel Chatbots in 2024: Benefits for Business + 6 Use Cases

The future of chatbots in tourism By leveraging these benefits, travel businesses can enhance efficiency, customer satisfaction, and profitability. Chatbots, especially those powered by sophisticated platforms like Yellow.ai, are not just tools; they are partners in delivering exceptional travel experiences. Chatbots streamline the booking process by quickly filtering through options and presenting the most relevant […]

The ultimate guide to generative AI chatbots for customer service

Generative AI for Customer Service Generative AI unlocks several chances to turn insight into action – including insights that conversational intelligence tools uncover. The innovation also inspires cooperation between quality assurance and coaching teams, who can create a connected learning strategy to bolster agent performance. Alongside this, the solution provides a rationale for the automated […]